OUR SERVICES
Managed IT Support Designed for SME's
As an SME ourselves, we understand how challenging it can be to run a business. The last thing you need is to worry about IT and tech problems! That’s why we’ve designed our IT support services with SMEs in mind.
Whether you're a one-person operation or a multi-user company, we can tailor our support plans to meet your needs, with the flexibility to adjust them at a moment's notice, ensuring your services scale as your business grows.
Think of us as your internal IT team.
We’ll take full responsibility for your IT and technology, offering a complete support package that includes key features such as:
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Inclusive remote and on-site support
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Support for all technology, from Windows to Mac
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Round-the-clock infrastructure monitoring, 365 days a year
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Managed anti-virus and backups
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Proactive ransomware protection
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Automated patch and update management
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A simple-to-use self-service portal for creating and managing tickets
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Licensing and asset management
WHY US
Why Choose Us As Your IT Provider
We could tell you loads of reasons to why you should choose us but here are 3 key reasons
Fixed Monthly Price
For one fixed monthly price all your staff & IT infrastructure is fully support and covered under our Service Level Agreement (SLA).
Flexible Pricing
We have a simple and flexible pricing structure that is tailored to your specific needs and requirements.
No Hidden Fees
We’re always transparent about our prices. There are no hidden fees with our IT managed support, so you’ll never have any unpleasant surprises. You only pay for what you need.
PROACTIVE IT SUPPORT
How we ensure your technology is always working
MONITOR
We actively monitor all your IT infrastructure for any issues, be them minor or critical.
ALERT
If an issue is detected our monitoring tools will create a support ticket in our helpdesk portal.
RESOLVE
Using a combination of automated scripts and remote support, our team will fix the issues.